GENERAL TERMS & CONDITIONS

Welcome to Zook.lk. Marina Radent (Pvt) Limited and its business partners, couriers and the bank provide their services to you subject to the following Terms and Conditions.

Please read the Terms and Conditions carefully before visiting or shopping at Zook.lk. By accessing or using this Service, you agree to be bound by the Terms and Conditions set forth below. If you do not wish to be bound by these Terms and Conditions, You may not access or use this Service. If you make use of the Service in a manner inconsistent with these Terms and Conditions, Marina Radent (Pvt) Limited may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. Marina Radent (Pvt) Limited may modify the Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.

In addition, when you use any current or future Service (e.g., Your Profile, Gift Certificates) or visit or purchase from any business affiliated with Marina Radent (Pvt) Limited, whether or not included in the Site, you also will be subject to the guidelines and conditions applicable to such Service or business. If such service conditions are in conflict and/ or inconsistent with any of the Terms and Conditions of the Site, the Terms and Conditions of the Site shall prevail.

PRIVACY

Please review our Privacy Policy which also governs your visit to www.Zook.lk to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit the Site or send e-mails to us, you are communicating with us electronically; you thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

TRADEMARKS AND COPYRIGHT

Marina Radent (Pvt) Limited, Zook.lk and its graphics, logos, page headers, button icons, scripts, and service names are registered or unregistered trademarks or trade names of Marina Radent (Pvt) Limited, its affiliates or its Partners in Sri Lanka and/or other countries. Zook.lk’s and the Marina Radent (Pvt) Limited ‘s trademarks and/or trade names may only be associated with its products and services and may not be used in connection with any other products and/ or services, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Zook.lk or Marina Radent (Pvt) Limited. All other trademarks not owned by Marina Radent (Pvt) Limited or its Partners or its vendors that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Marina Radent (Pvt) Limited, its vendors or its Partners.

 

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Marina Radent (Pvt) Limited, its Partners or its vendors and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.

LICENSE AND SITE ACCESS

We may use data collection devices such as “cookies” or other similar devices on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, verify user identity and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a “cookie” placed within that web page. We do not control the use of cookies by third parties.

Information Security

Marina Radent (Pvt) Limited grants you a limited license to access and make personal use of this Site. You may print and download (page caching) or portions of material from the different areas of the Service solely for your own non-commercial use. Any other copying, re-sale, duplication or exploitation for any commercial purpose, redistribution, retransmission or publication of any downloaded material such as product listings, descriptions, prices, account information, or any other derivative use of the Site or its contents; and/or any downloading or copying of account information for the benefit of another vendor; and/or any use of data mining, robots or similar data gathering and extraction tools is strictly prohibited without the express written consent of Marina Radent (Pvt) Limited. You agree to grant Marina Radent (Pvt) Limited a non-exclusive, royalty free, worldwide, perpetual license, with the right to sublicense, reproduce, distribute, transmit create derivative works of publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to public areas of the Service by all means and in any media now known or hereafter developed. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Marina Radent (Pvt) Limited and our Partners without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Marina Radent (Pvt) Limited and/or Zook.lk name or trademarks without the express written consent of Marina Radent (Pvt) Limited. Any unauthorized use terminates the permission or license granted by Marina Radent (Pvt) Limited. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray Marina Radent (Pvt) Limited, its Partners, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Marina Radent (Pvt) Limited or Zook.lk logos or other proprietary graphic or trademark as part of the link without express written permission.

 YOUR ACCOUNT

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize Marina Radent (Pvt) Limited to assume that any person using the Site with your password and user name either is You or is authorized to act for You. You agree to authorize Marina Radent (Pvt) Limited immediately of any unauthorized use of your account or any other breach of security. Marina Radent (Pvt) Limited will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by DCL or another party due to someone else using your account or password. Zook.lk sells products to adults, who can purchase with a credit card. If you are under the age of 18, you may use Zook.lk only with involvement of a parent or guardian. Marina Radent (Pvt) Limited and its Partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS

All items purchased from the Site are made pursuant to a delivery contract. This means that the risk of loss and title for such items pass to you from the vendor upon delivery to the carrier.

PRODUCT DESCRIPTIONS

Marina Radent (Pvt) Limited together with its Partners attempts to be as accurate as possible. However, Marina Radent (Pvt) Limited does not warrant that the product descriptions provided or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered through the Site itself is not described, and you are not satisfied with the purchase, you may contact us through an email or a call through details provided on “Contact Us”.

PRICING

The list price displayed for products on our website may or may not represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price may or may not represent the prevailing price in every area on any particular day. Where an item is offered for sale by one of our Vendors, the list price may be decided by Marina Radent (Pvt) Limited and the Vendors at their discretion.

With respect to items sold through the Site, we cannot confirm the price of an item until you have ordered; however, we do NOT charge your credit card until after your order has entered the delivery process. Despite our best efforts, a small number of the items in our catalog may be incorrectly priced. If an item’s actual price is higher than our stated price, we will, at our discretion, contact you for further instructions, before delivery or cancellation of your order and notify you of such cancellation.

Please note that this policy applies only to products sold and delivered through the Site. With regard to your purchases from third-party sellers using the Site the third party sellers may follow different policies in the event of an incorrectly priced item. Unless otherwise specified all prices shall be listed in Sri Lankan Rupees (LKR)

RETURN, REFUND, CANCELLATION POLICIES.

Orders cannot be cancelled once they have been designed and are on delivery, or if delivery has been attempted and cannot be completed if recipient is unavailable. Orders that are placed with incorrect information (i.e. wrong address) that prevents direct delivery cannot be cancelled or refunded.

OTHER BUSINESSES

Parties other than Marina Radent (Pvt) Limited, their Partners and Vendors may operate stores, provide services, or sell product lines on this Site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. Marina Radent (Pvt) Limited does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This Site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this Site are provided by Marina Radent (Pvt) Limited or its Partners on an “as is” and “as available” basis, unless otherwise specified in writing. DCL and its Partners make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk.

 

To the full extent permissible by applicable law, Marina Radent (Pvt) Limited and its Partners disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Marina Radent (Pvt) Limited and its Partners do not warrant that this Site; information, content, materials, products (including software) or services included on or otherwise made available to you through this Site; their servers; or e-mail sent from the Site are free of viruses, or other harmful components. Marina Radent (Pvt) Limited and its Partners will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

APPLICABLE LAW

The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka, By accessing the Site; you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.

DISPUTES

You agree that any legal action, dispute or proceeding between Marina Radent (Pvt) Limited and You for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the party’s obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review all other policies, such as our privacy policy posted on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and to the Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

OUR ADDRESS

You can contact us at the following address for any further queries or any difficulty you may have with the Site.

 

Marina Radent (Pvt) Limited

14th Floor, East Tower, Worl Trade Centre,

Colombo 01

Sri Lanka

 

Web: https://www.zook.lk

Email: [email protected]

Contact Number: